questions.

Alcôv is the first pop-up auditorium devoted to spatialised sound.

Here, sound doesn’t come at you from the front. It surrounds you.

43 sound diffusion points place each instrument around the audience. Then move it. Make it appear somewhere else. In this circular space lined with screens, the audience stands at the centre and wanders freely for 40 minutes, right at the heart of the work.

Where the collective thrill of a concert meets the intimacy of solo listening, Alcôv offers a musical experience with studio-quality sound, once reserved for professionals and now open to all.

At the Parc de la Villette, in Paris (211 avenue Jean Jaurès, 75019).

Indoors.

The listening session lasts about 40 minutes.

We recommend arriving 15 minutes before the session starts. After the scheduled time, entry may be refused or moved to a later session, depending on availability.

Yes, the experience is open to children aged 3 and over.

To make the most of the experience and its spatialised sound, we recommend moving around freely. Seating is available, with priority given to people with reduced mobility, older visitors and pregnant women.

To ensure a fully immersive experience, photos and videos are not allowed during the session.

Food and drinks will not be available to buy.

Official merchandise will be available at the end of the experience, at the exit.

Toilets are available on site.

There is no dress code.

Yes, a cloakroom is available.

Animals are not allowed in the auditorium.

Metro: line 5 (Porte de Pantin), line 7 (Corentin Cariou or Porte de la Villette).

Bus: lines 75 and 151 (Porte de Pantin stop), lines 139, 150 and 152 (Porte de la Villette stop).

Tram: line T3b (Porte de Pantin or Porte de la Villette).

Yes, three Q-Park car parks can be reached from the Parc de la Villette, with spaces reserved for people with reduced mobility. Public transport is still recommended.

The venue is accessible to people with reduced mobility.

The experience is accessible to people who are hard of hearing or visually impaired.

The experience contains sequences of flashing lights that may affect viewers with photosensitive epilepsy.

No, once you leave you cannot re-enter.

The experience is purely musical, so there is nothing to translate.

Depending on remaining availability for our sessions, a limited number of tickets may be available for sale on site.

Tickets are on sale online on Fever. You can also buy your ticket in the Fever app, available on Google Play and the App Store.

Yes, of course! For groups of 20 people or more, please contact us through the “Groups” form on our website to tell us about your request. We will get back to you as soon as possible.

This experience lets you change the date and/or time up to 48 hours before the event starts. You can access this option by viewing your ticket in the "Tickets" section of the Fever app, where the "Change date and / or time" button will appear.

Unfortunately, tickets are non-refundable, except in cases of force majeure, up to 48 hours before the event starts. For any request, please contact Fever customer service.

Tickets can be exchanged up to 48 hours before the event. Please contact Fever customer service.

There is no need to print your ticket. You can show your tickets in the Fever app or your confirmation email at the venue entrance so that staff can validate the code.

You will receive your ticket by email after your purchase. You can also download it from the Tickets section of the Fever app. If you haven’t installed it yet, you can download it from the App Store or Google Play. Remember to log in with the same account you used to buy your tickets. If you still can’t find your ticket after that, please contact us.

Please send your request through the contact form. Invoices will be available once the event date has passed.

The dates shown on the calendar are the only ones available for purchase. More may be added later. Once added, they will appear on the calendar.

At the moment, coupons can only be used in the Fever app (available to download on Android or iOS). Follow the instructions below to use your coupon.

To use a coupon during your purchase:

1. Open the Fever app and log in with your usual login method (email, Facebook, Gmail or Apple ID).

2. Go to the experience you want, choose the date and time, select the number of tickets and tap “Buy”.

3. You will see the “Apply coupon” option. Tap it: your list of coupons will appear.

4. Select the coupon you want to use (one coupon maximum per purchase) and tap “Apply coupon”. A discount will be applied to the total amount of your purchase.

● If a coupon shows as “unavailable”, it means this experience does not accept that coupon.

● If you have a discount code, tap “Add coupon” and enter it.

5. Tap “Buy” and you’re all set! You will find your new ticket(s) in the “Tickets” section of the app.

Please note:

- For your coupons to appear on your profile, make sure you log in with the same login method you used when you received the coupon.

- Remember to check your coupons’ details and expiry dates by tapping on them.

We’re happy to help 24/7 by email or phone. Choose the way of getting in touch that suits you best!

● By email: Fill in the contact form and we’ll get back to you by email as soon as possible. You can also contact us from the app by tapping Profile > Help > Send a message.

● By phone: You can call our local phone line from the app by tapping Profile > Help > Contact us > Call us.

If your request is about a purchase you made, please provide your ticket ID so we can help you as quickly as possible.